π 1. Information We Collect
We are committed to minimizing data collection and only gather information necessary to provide our solar planning services:
- Personal Information: Name and email address (only when voluntarily provided through contact forms or support requests)
- Usage Data: Pages visited, time spent on site, interaction with calculators (collected anonymously for improving user experience)
- Location Data: Approximate geolocation (only if you use location-based features like GPS solar estimation, and only with your permission)
- Technical Data: Browser type, device information, IP address (for security and analytics purposes)
Important: Our solar calculators work entirely in your browser. Your consumption data and calculations are never transmitted to our servers.
π― 2. How We Use Your Information
We use the collected information solely for legitimate business purposes:
- Service Improvement: Enhance our solar tools and user experience based on usage patterns
- Accurate Estimates: Provide location-specific solar estimates and recommendations
- Website Analytics: Understand traffic patterns and popular features to improve our platform
- Customer Support: Respond to your inquiries and provide technical assistance
- Security: Protect against fraud, abuse, and security threats
πͺ 3. Cookies & Analytics
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics with anonymized IP)
- Preference Cookies: Remember your settings and preferences for future visits
- Performance Cookies: Monitor site performance and load times
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
π 4. Data Sharing & Third Parties
We maintain strict policies regarding data sharing:
- No Data Sales: We never sell, rent, or trade your personal information to third parties
- Trusted Partners: We may use reputable third-party services for analytics (Google Analytics) and hosting (with data processing agreements)
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In case of merger or acquisition, data may be transferred with user notification
π‘οΈ 5. Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Audits: Periodic security assessments and vulnerability testing
- Data Minimization: We only collect and retain data that is necessary for our services
Note: While we implement strong security measures, no internet transmission method is 100% secure. We cannot guarantee absolute security.
βοΈ 6. Your Rights
You have important rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your data for marketing purposes
- Withdrawal: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us through our Help Center or email support@solarscope.site. We will respond within 30 days.
π 7. Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements:
- Notification: Significant changes will be prominently posted on our website
- Effective Date: All changes include a revised effective date
- Continued Use: Your continued use of our services constitutes acceptance of the updated policy
- Archive: Previous versions are available upon request
π 8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help:
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Effective Date: July 2, 2025