Privacy Policy

At SolarScope, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information when you use our solar planning tools and services.

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Data Security
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No Data Sales
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Local Processing
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Your Rights

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πŸ“Š 1. Information We Collect

We are committed to minimizing data collection and only gather information necessary to provide our solar planning services:

  • Personal Information: Name and email address (only when voluntarily provided through contact forms or support requests)
  • Usage Data: Pages visited, time spent on site, interaction with calculators (collected anonymously for improving user experience)
  • Location Data: Approximate geolocation (only if you use location-based features like GPS solar estimation, and only with your permission)
  • Technical Data: Browser type, device information, IP address (for security and analytics purposes)

Important: Our solar calculators work entirely in your browser. Your consumption data and calculations are never transmitted to our servers.

🎯 2. How We Use Your Information

We use the collected information solely for legitimate business purposes:

  • Service Improvement: Enhance our solar tools and user experience based on usage patterns
  • Accurate Estimates: Provide location-specific solar estimates and recommendations
  • Website Analytics: Understand traffic patterns and popular features to improve our platform
  • Customer Support: Respond to your inquiries and provide technical assistance
  • Security: Protect against fraud, abuse, and security threats

πŸͺ 3. Cookies & Analytics

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality and security
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics with anonymized IP)
  • Preference Cookies: Remember your settings and preferences for future visits
  • Performance Cookies: Monitor site performance and load times

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

πŸ”— 4. Data Sharing & Third Parties

We maintain strict policies regarding data sharing:

  • No Data Sales: We never sell, rent, or trade your personal information to third parties
  • Trusted Partners: We may use reputable third-party services for analytics (Google Analytics) and hosting (with data processing agreements)
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In case of merger or acquisition, data may be transferred with user notification

πŸ›‘οΈ 5. Data Security

We implement comprehensive security measures to protect your information:

  • Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Data Minimization: We only collect and retain data that is necessary for our services

Note: While we implement strong security measures, no internet transmission method is 100% secure. We cannot guarantee absolute security.

βš–οΈ 6. Your Rights

You have important rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your data for marketing purposes
  • Withdrawal: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us through our Help Center or email support@solarscope.site. We will respond within 30 days.

πŸ“ 7. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements:

  • Notification: Significant changes will be prominently posted on our website
  • Effective Date: All changes include a revised effective date
  • Continued Use: Your continued use of our services constitutes acceptance of the updated policy
  • Archive: Previous versions are available upon request

πŸ“ž 8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help:

Get in Touch

Our privacy team is committed to addressing your concerns promptly and transparently.

πŸ“… Effective Date: July 2, 2025