Help Center

Find answers to common questions, how-to guides, and troubleshooting tips for using our solar calculators and tools.

🧭 Getting Started

  • What is SolarScope and how does it work?
    SolarScope is an intelligent solar planning platform designed specifically for Pakistan. We provide GPS-based solar forecasting, advanced ROI calculations, and battery sizing tools to help you make informed decisions about your solar investment. Our tools use real-time weather data, local electricity tariffs, and regional solar irradiance data to give you accurate projections.
  • How do I estimate my solar savings?
    Start with our Solar ROI Calculator. You'll need your average monthly electricity consumption (in units), your region, and desired system size. The calculator considers IESCO tariff slabs, inflation rates, system degradation, and maintenance costs to give you a comprehensive 25-year financial projection.
  • How accurate are the calculators?
    Our calculators use industry-standard assumptions and real Pakistani data. For maximum accuracy, use your 12-month average consumption rather than a single month's bill. Results are typically within 5-10% of actual performance, though individual results may vary based on specific installation conditions, maintenance, and local factors.

📊 Using the Calculators

  • How to use the Solar ROI Calculator
    Enter your monthly consumption in units, select your region for accurate solar irradiance data, input your desired system size in kW, and adjust the system cost if needed. The calculator will show monthly, yearly, and 25-year savings, plus financial metrics like IRR and payback period. For best results, use your average monthly consumption over 12 months.
  • How to calculate battery backup size
    Use our Battery Calculator by entering your daily consumption, required backup days (1-5), battery depth of discharge (typically 80% for lithium, 50% for lead-acid), and system voltage (12V, 24V, or 48V). The calculator will recommend the optimal battery bank capacity and configuration.
  • Can I use my monthly bill to get results?
    Yes! Look for the "Units Consumed" section on your electricity bill (usually found in the billing details). Enter this number directly into our calculator. If you have bills from multiple months, calculate the average for more accurate results.
  • Why do I need to select my region?
    Different regions in Pakistan have varying solar irradiance levels due to climate and geographical differences. Punjab gets ~1,550 kWh/kW/year while Balochistan can get ~1,850 kWh/kW/year. Selecting your region ensures accurate production estimates for your specific location.

⚙️ Technical Questions

  • What is system degradation?
    Solar panels gradually lose efficiency over time, typically 0.5% per year. This means a panel producing 100% in year 1 will produce ~99.5% in year 2, ~99% in year 3, and so on. Our calculator factors this into long-term projections to give realistic savings estimates.
  • What is IRR and how is it calculated?
    Internal Rate of Return (IRR) is the annual return rate your solar investment generates. It's calculated by finding the discount rate that makes the net present value of all cash flows equal to zero. An IRR above 15-20% generally indicates a good investment in Pakistan's current economic environment.
  • What assumptions are made in your calculations?
    We assume 12% annual electricity rate inflation, 0.5% annual system degradation, 1.5% of system cost for annual maintenance, 8% discount rate for present value calculations, and a 76% derate factor (accounting for inverter efficiency, dust, temperature, and other real-world factors).
  • Do these calculators support on-grid or off-grid setups?
    Currently, our ROI calculator is optimized for off-grid systems where excess production doesn't provide additional savings. We're developing on-grid and net metering calculators. For hybrid systems, the off-grid calculator provides conservative estimates since it doesn't account for selling excess power back to the grid.

💸 Financial & Installation Queries

  • What is the average cost of solar in Pakistan?
    Solar system costs in Pakistan typically range from Rs 100,000-150,000 per kW for complete off-grid systems including batteries, and Rs 80,000-120,000 per kW for on-grid systems. Prices vary based on component quality, installation complexity, and regional factors. Our calculator uses Rs 120,000/kW as a default, which you can adjust.
  • Are there any government incentives?
    Pakistan offers net metering policies through distribution companies (DISCOs) like IESCO, LESCO, and KE. Some provinces provide additional incentives. Check with your local DISCO for current net metering rates and application procedures. There may also be tax exemptions on solar equipment imports.
  • Can I export excess power with net metering?
    Yes, with net metering you can export excess solar power to the grid and receive credits on your electricity bill. The rate and terms vary by DISCO. Typically, you're credited at a rate lower than the retail electricity rate you pay, and there's usually a monthly or annual reconciliation process.
  • What should I ask my installer before buying?
    Ask about certifications, warranties (25 years for panels, 5-10 years for inverters), references from recent projects, installation timeline, maintenance requirements, monitoring systems, and what's included in the quoted price. Ensure they're familiar with local regulations and permit requirements.

🔐 Data, Privacy & Support

  • Do you store any personal data?
    No, we don't store any personal information. All calculations are performed in your browser, and no consumption data or personal details are sent to our servers. Your privacy is important to us, and our tools work completely offline once loaded.
  • Who can I contact for help?
    You can reach our support team via email at support@solarscope.site or use the contact form on our website. We typically respond within 24-48 hours during business days. For urgent technical issues, please include details about your calculation inputs and any error messages.
  • How can I report a bug or incorrect result?
    Please email us with the specific inputs you used, the unexpected result, and what you expected instead. Screenshots are helpful. Include your browser type and version. We take accuracy seriously and investigate all reported issues promptly.
  • Where can I give feedback or suggest a feature?
    We welcome feedback! Email us your suggestions, feature requests, or general comments. User feedback drives our development priorities, and we're always looking to improve our tools based on real user needs and experiences.

📬 Still need help?

Our support team is here to help you make the most of your solar planning journey.